DCRC

OCPAC System - Student Guide

Everything you need to know about using the Online CPA Review Classes Management System as a student

Go to OCPAC System

Getting Started with OCPAC

Welcome to the Online CPA Review Classes Management System (OCPAC). This guide will help you navigate and use the system effectively as a student.

Logging In

  1. Visit https://ocpac.co.tz OR https://app.ocpac.co.tz in your web browser
  2. Enter your username and password in the login form
  3. Click the "Login" button to access your account
  4. Upon successful login, you'll be directed to your student profile
Note: If you've forgotten your password, use the "Forgot Password". You will be prompted to enter your email address. Once you submit your email and verified, your password will be reset and sent to your registered mobile number as SMS. You will then be able to login with the new password and your email address and then change your password to a more secure password.

Navigating the System

The OCPAC system has a user-friendly interface with the following main components:

Tip: You can collapse the sidebar by clicking the toggle button at the top of the sidebar to get more screen space.

Registration Process

To use the OCPAC system, you need to register for an account. Follow these steps to create your student account:

Creating a New Account

  1. Visit https://ocpac.co.tz OR https://app.ocpac.co.tz in your web browser
  2. Click on the "Sign Up" button on the login page
  3. Fill in your personal information in the registration form:
    • Full name
    • Email address
    • Phone number
    • Password (and confirmation)
  4. Read and accept the terms and conditions
  5. Click the "Register" button to submit your information
  6. Check your mobile phone for SMS with your account initial password
  7. Login with your email address and the initial password sent to your mobile number. Once logged in, you will be prompted to change your password to a more secure password
Note: Your account will be created with the "Student" role by default. You cannot change your role without administrator approval.

Applying for CPA Review Classes

The Applications module allows you to apply for CPA review classes offered through the OCPAC system.

Submitting a New Application

  1. Navigate to the Applications module
  2. Click on "New Application" to start a new application
  3. Select the CPA review class you want to apply for
  4. Review your application for accuracy
  5. Click "Proceed to Payment" to proceed with payment
  6. You'll be redirected to the payment page where you can make the payment using your preferred payment method
Note: Applications go through a review process before being approved or rejected. This process may take range from few minutes to few business days. Payments made may not be refundable.

Tracking Your Applications

  1. Navigate to the Applications module
  2. Click on "My Applications" to view all your applications
  3. You'll see a list of your applications with their current status
  4. Click on an application to view its details
  5. You can track the progress of your application through various statuses:
    • Submitted: Your application has been received
    • Under Review: Your application is being reviewed
    • Additional Information Required: You need to provide more details
    • Approved: Your application has been accepted
    • Rejected: Your application has been declined
Tip: If your application status is "Additional Information Required," respond promptly to avoid delays in the review process.

Accessing Study Materials

The Study Materials module provides access to all learning resources for your enrolled CPA review classes.

Finding Study Materials

  1. Navigate to the Study Materials module
  2. Browse materials by subject, topic, or type
  3. Use the search function to find specific materials
  4. Click on a material to view or download it

Types of Study Materials

Tip: Download materials for offline access when you have a stable internet connection.

Support & Assistance

Chat Service for Immediate Assistance

The OCPAC system provides a real-time chat service that connects you directly with facilitators for immediate assistance with your studies.

How to Access the Chat Service

  • Log in to your OCPAC account
  • Look for the chat icon in the bottom right corner of your screen
  • Click on the icon to open the chat interface
  • Select the appropriate category for your question (e.g., Accounting, Taxation, etc.)

Using the Chat Service Effectively

  • Be specific about your question or issue
  • Include relevant context (e.g., which topic you're studying)
  • Attach screenshots or files if needed to illustrate your question
  • Be patient if the facilitator needs a moment to respond
Tip: The chat service is available 24/7, but response times may vary depending on facilitator availability. For urgent issues, consider using the priority support option.

Chat History and Follow-up

  • All chat conversations are saved in your account
  • Access your chat history from the Support section
  • Continue previous conversations with the same facilitator when possible
  • Rate your chat experience to help improve the service

Specialized Support Categories

  • Technical Support: For issues with the platform, login, or technical difficulties
  • Course Content: For questions about study materials, lectures, or assignments
  • Exam Preparation: For guidance on exam strategies and preparation techniques
  • Application & Enrollment: For questions about your application status or enrollment process
  • Payment & Billing: For inquiries about payments, invoices, or financial matters
Note: While the chat service is excellent for quick questions and clarifications, for complex topics that require detailed explanation, consider scheduling a one-on-one consultation with a facilitator.

One-on-One Consultations

For more in-depth assistance, you can schedule one-on-one consultations with facilitators.

  • Request a consultation through the chat interface
  • Select your preferred date and time from available slots
  • Prepare your questions and materials in advance
  • Join the video call at your scheduled time
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